Shipping
After we have received and processed your payment in full, your package will be shipped out within few business days.
Return
We proudly stand behind the quality of our plant based energy products. But since our iUp are considered a “food” item, we are not allowed to accept returns if the packaging has been opened. If the packaging is intact, we will gladly accept returns for 30 days from the date they were ordered. Initial shipping charges are non-refundable. Shipping fees for returns and exchanges are the responsibility of the customer.
If you are unhappy with your purchase for any reason, please contact us at help@iupenergy.com. We are happy to help find a solution.
Your iUp Customer Care Team